<soft xmlns="http://www.softaculous.com">
	<overview>
		<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
	</overview>
	<features>
		{{features}}
	</features>
	<demo>
		http://www.accord5.com/trellis/demo
	</demo>
	<ratings>
		http://www.softaculous.com/softwares/customersupport/Trellis_Desk
	</ratings>
	<space>
		3340870
	</space>
	<support>
		http://www.accord5.com/trellis
	</support>
	<version>
		1.0.4
	</version>
	<mod>2</mod>
	<mod_files>8</mod_files>
	<admin>admin.php</admin>
	<softversion>
		4.5.4
	</softversion>
	<requirement check="php" type="version" operator="lt" value="5.4.0" />
	<languages>
		<english-overview>
		<font size="5" color="#182e7a">Trellis Desk</font> is a powerful and robust help desk solution for your business.
		<br /><br />
	Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support more efficiently. <br /><br />
		Trellis Desk is released under the <a href="http://www.accord5.com/trellis/license">End User License Agreement</a>.
		</english-overview>		
		<english-features>
<ul>
<li>Ticket departments</li>
<li>Ticket priority levels</li>
<li>Canned ticket replies</li>
<li>Group permissions</li>
<li>Ticket escalation</li>
<li>Ticket assignment</li>
<li>Rich text editor</li>
<li>Helpdesk RSS feeds</li>
<li>Ticket attachments</li>
<li>Skin manager</li>
<li>Language manager</li>
<li>Manage articles and categories</li>
<li>Article ratings and comments</li>
<li>Smart display of KB articles during ticket submission</li>
<li>Pipe support emails into your helpdesk</li>
<li>Email notifications</li>
</ul>
		</english-features>
		<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
		<english-err_no_username>Please provide the username to reset the password</english-err_no_username>
		<english-err_no_such_user>The Admin username is incorrect and does not exist!</english-err_no_such_user>
	</languages>
</soft>